Frequently Asked Questions
- How do I place an order?
- What is your return policy?
- When will I receive my order?
- What about shipping?
- Do you charge sales tax?
How do I place an order?
Please feel free to make an order or request more product information through email or regular mail. The sample catalog on this site enables you to build a list of items and email them to us automatically. (Just click on a picture of an item to add it to your list.) Alternatively, call us at 513-281-3832. See the Contact page for more ways to get in touch with us.
When will I receive my order?
All of our items are special-ordered directly from the supplier. We ship them to you as soon as we receive them. You will normally receive your order within two weeks. We will send you an email confirmation giving you the lead time for your order.
What about shipping?
UPS shipping costs are additional. We offer free shipping for orders over $125.00! There may be additional fees for oversized items or for shipping outside the continental US.